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Words That Change Minds

Influencing & Persuading People

Words That Change Minds is based on the Language & Behavior Profile (LAB Profile)

Every day, in every situation, people communicate through thinking and motivation patterns. As humans, we respond immediately when someone "speaks our language" to communicate with us in return.
The Language and Behavior Profile (LAB Profile) is a way of thinking about people and groups that allows us to notice and respond with just the right Influencing Language. It's tailored to each situation and structured to allow us to understand

• how people get motivated,
• how they process information, and
• how they make decisions.

Language and Behavior Profile (LAB Profile)

The LAB profile is a set of about a dozen questions that you can feed into casual conversation or use as a formal survey for groups. You pay attention to how people talk when they answer, rather than what they talk about. Even when a person does not answer the question directly, he will reveal his pattern by the manner in which he answers (or doesn't).

As you become familiar with the questions and the kind of responses people give, you will find that you can hear and pick up the patterns people use without having to actually ask the questions. You can immediately use the Influencing Language that is just right for the situation. People communicate with their particular patterns naturally as they speak, both in words and in their body language, and they respond immediately when you use their language.

Many people and organizations on five continents are now using these tools to:

• establish a deep level of rapport and communicate effectively with anyone
• take the pain out of implementing organizational change
• shorten the sales cycle and guarantee customer satisfaction
• design powerful marketing and advertising campaigns
• hire people who are motivated to perform
• dramatically improve results in negotiation and litigation
• adapt training and education programs to satisfy diverse needs
• increase self knowledge and self esteem
• simplify career counselling and professional coaching
• Create high performance teams by managing peoples' strengths instead of suffering from their weaknesses.

Program

• the 6 Motivation Triggers that people need to get excited about something
• the 8 Working Traits that describe how people process information, environments they need to be productive, their response to stress and how they get convinced
• how to discover the patterns for an individual or group
• using the appropriate Influencing Language for maximum impact
• irresistible language
• how to apply this tool to any communication context

Want some alternatives if you can't attend the workshop? 
Get the bestselling book. 
Learn while you drive with the CD program.

Imagine what you'll achieve when you master irresistible language patterns!
See our International Schedule for dates near you!

Do you want to become certified to train Words that Change Minds?

I just wanted to say it was fantastic to meet you in person and the course gave me some real magic moments (thanks). You are an amazing person to be so successful, famous and still so human and approachable. It is not often seen on courses I have attended in the past."

- Jacqui Duns, Managing Director, JMD Development Systems Ltd.

Words That Change Minds Advanced Training

The LAB Profile can deepen your knowledge and give you unique, powerful influencing skills. When you are ready for the next step, here are 2 options:

Advanced LAB Profile Day

The LAB Profile can deepen your knowledge and give you unique, powerful influencing skills. When you are ready for the next step, here are some options:

Life would be simple if people would just do one thing at a time.  But they don't. In the introductory program you learned to detect and utilize each Motivation Trigger one at a time. In this program you will learn to detect combination patterns from language and behavior.  Identify people's drivers from conversation and find solutions to intractable communication problems by changing your vocabulary.

Interested? Simply call us or click here to fill out the information form.

Another option if you can't attend - Solving Communication Problems with the LAB Profile CD

Conversational Coaching - One Day Program

For people who are comfortable using the LAB Profile and would like to integrate it in their coaching.

The vast majority of coaching happens outside of the official coaching session, in the hallway, on a phone call, or as a 'by the way' at the end of a meeting.  While Conversational Coaching may seem informal or 'off the cuff', it takes skill to be effective and get results.

Conversational Coaching is the innovative model developed by Shelle Rose Charvet to master the informal coaching that takes place every day.
More information on this program

What if you can't attend? - Conversational Coaching with the LAB Profile

Interested? Simply call us or click here to fill out the information form.

Imagine what you'll achieve when you master irresistible language patterns!
See our International Schedule for dates near you!

LAB Profile Consultant/Trainer Certification Program